Support for you, your family and your business

Support services

Financial difficulty can affect more than your finances. There are people you can talk to and services that can help.

Whether you’re working with us or simply looking for somewhere to turn, these national and Queensland services offer practical support. You don’t need to wait until things become overwhelming to reach out.

Contact Paul
Money and business

Financial and small business support

Help with personal and business debts, financial counselling and resolving complaints about financial services.

Personal finances · Australia-wide

National Debt Helpline

Free, independent and confidential financial counselling to help you work through personal debts and understand your options.

Small business · Australia-wide

Small Business Debt Helpline

Free, independent and confidential financial counselling for small business owners and sole traders experiencing financial difficulty.

Includes the Sunshine Coast

Small Business Financial Counselling Service Southern Queensland

Free, impartial and confidential support for eligible small businesses facing financial hardship. Help with cash flow, debt negotiations, business viability and wellbeing.

North Queensland · Small business

Small Business Support North Queensland

Free, confidential and impartial financial counselling and wellbeing support for small business owners in North Queensland. Help with debt, business finances, planning and disaster recovery.

Financial counselling · Local appointments

Salvation Army Moneycare

Free financial counselling to help you manage debts, bills and financial pressure. Call to arrange an appointment, including services on the Sunshine Coast.

Financial complaints · Australia-wide

Australian Financial Complaints Authority AFCA

Free, independent help to resolve complaints about banks, insurers, super funds and other financial firms. Raise the issue with the firm first; contact AFCA if it remains unresolved.

Someone to talk to

Mental health and emotional support

Financial pressure can affect your wellbeing and relationships. Talking to someone can help.

Crisis support

Lifeline

Someone to listen when you’re feeling overwhelmed or experiencing a crisis.

Mental health support

Beyond Blue

Free, confidential counselling and mental health support if you’re feeling anxious, depressed or going through a difficult time.

Support for men

MensLine Australia

Free professional counselling for men experiencing relationship difficulties, family concerns, stress or mental health challenges.

Safety and family

Domestic violence and family support

Specialist services can help you talk through safety concerns and find support for you and your family.

Domestic, family & sexual violence

1800RESPECT

Confidential counselling, information and support for people affected by domestic, family or sexual violence, and people supporting them.

Sunshine Coast · Children & families

SunnyKids

Support for children and families experiencing domestic and family violence or hardship, including counselling, family support and women’s and children’s refuge accommodation.

Everyday essentials

Food, housing and practical assistance

Support with immediate needs, finding somewhere to stay and connecting with services nearby.

Sunshine Coast · Nambour

Everyday Foundation

Practical help for people in urgent financial hardship, including food vouchers, hampers and other assistance. You can contact the team directly to request support.

Sunshine Coast · Housing support

IFYS

Housing and homelessness services for individuals, young people and families, including outreach and supported accommodation. Access depends on the program and availability.

Find help nearby · Australia-wide

Ask Izzy

A free, anonymous directory to help you find nearby food, accommodation, money help, counselling and other essential services.

Culturally safe support

Aboriginal and Torres Strait Islander support

Services offering crisis support, health care, family wellbeing and legal assistance for Aboriginal and Torres Strait Islander people.

National

13YARN

Free, confidential and culturally safe crisis support from Aboriginal and Torres Strait Islander Crisis Supporters.

South East Queensland

Mob Link Institute for Urban Indigenous Health

Connects Aboriginal and Torres Strait Islander people with health and wellbeing services, including telehealth, transport to medical appointments and help accessing community support.

Sunshine Coast, Gympie and Moreton Bay

REFOCUS

Culturally informed family and wellbeing support, including help with financial stress, budgeting and families at risk of homelessness. Programs and services vary by location.

Queensland

ATSILS Aboriginal and Torres Strait Islander Legal Service (Qld)

Culturally appropriate legal assistance for Aboriginal and Torres Strait Islander people across civil, family and criminal law.

Staying close to care

Hospital accommodation

Help for patients, families and carers who need to stay near a Sunshine Coast hospital.

Sunshine Coast · Hospital accommodation

Wishlist

Affordable accommodation near Sunshine Coast University Hospital and Nambour Hospital for patients, families and carers who need to stay close to treatment.

These services are provided by independent organisations. Availability, eligibility and fees vary. Contact details checked October 2026.

Taking the first step

You don’t have to work through it alone.

Whether you need practical guidance or someone to listen, reaching out can be a helpful place to start.